Rok provides a market-leading claims management and building repair service offering outstanding service to both insurers and policyholders. With over 4,000 directly employed technicians nationwide, we believe our people are without equal.
Our claims management experience combined with our own technicians working in their local communities delivers a great customer journey. We inspect all claims using our independent and fully-trained Building Engineers to determine cover, scope and control fraud.
We ensure each repair is delivered to promised timescales and we’re so confident in the quality of repairs carried out by our technicians that we offer a market leading 3 Year Quality Assurance Guarantee on every repair we do.
Sales & Communication Leader
Rok Insurance Services
5 Lloyd’s Avenue
020 7977 7995
Fortis is a leading provider of award-winning personal and commercial lines insurance solutions in the UK, insuring in excess of 6.7 million customers and working with a range of partners. Aligning its business activities with its partners' general insurance strategies enables Fortis to offer end-to-end white label or Fortis branded capabilities in product development, service and claims management - delivering seamless integration with its partner brands.
Fortis’ successful customer-centric strategy is founded on aligning its activities to how customers want to buy insurance to meet individual needs. Fortis is committed to delivering high quality products at competitive costs and to responding quickly and pro-actively. Above all, Fortis values accountability, honesty and transparency.
SSP is the global IT company with unrivalled expertise across the entire general insurance supply chain - shaping a better industry.
With the greatest knowledge, talent & technology in our market, we bring value to every client engagement.
- Knowledge: 25 years experience
- Talent: Over 800 of the most talented IT professionals
- Technology: The broadest range of capabilities
There is nobody better equipped to deliver business capabilities that improve performance, facilitate greater distribution & enhance customer experience for the best return.