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Rok provides a market-leading claims management and building repair service offering outstanding service to both insurers and policyholders. With over 4,000 directly employed technicians nationwide, we believe our people are without equal.
Our claims management experience combined with our own technicians working in their local communities delivers a great customer journey. We inspect all claims using our independent and fully-trained Building Engineers to determine cover, scope and control fraud.
We ensure each repair is delivered to promised timescales and we’re so confident in the quality of repairs carried out by our technicians that we offer a market leading 3 Year Quality Assurance Guarantee on every repair we do.
Lynn Cufley
Sales & Communication Leader
Rok Insurance Services
5 Lloyd’s Avenue
London
EC3N 3AE
020 7977 7995
lynn.cufley@rokgroup.com
http://www.rokgroup.com/
Fortis is a leading provider of award-winning personal and commercial lines insurance solutions in the UK, insuring in excess of 6.7 million customers and working with a range of partners. Aligning its business activities with its partners' general insurance strategies enables Fortis to offer end-to-end white label or Fortis branded capabilities in product development, service and claims management - delivering seamless integration with its partner brands.
Fortis’ successful customer-centric strategy is founded on aligning its activities to how customers want to buy insurance to meet individual needs. Fortis is committed to delivering high quality products at competitive costs and to responding quickly and pro-actively. Above all, Fortis values accountability, honesty and transparency.
